Shipping policy

Do you ship internationally?

We currently ship to 120+ countries. We do our best to deliver your order in the timeframes below, but please note these are estimates from our delivery provider.

United Arab Emirates


• Black Lane Delivery: Our fast local priority service for customers within 25 km radius of any of our partner roasteries.
• Flat rate of 20 AED per delivery. FREE Shipping on all orders above 200 AED.
• Next Day Delivery: Order by 5:00 pm for delivery the very next day.
• Direct From Source: For items shipped straight from the roastery, order by 3:00 pm to receive them the very next day.
• Delivered within 48 Hours: All orders combining Warehouse and Direct From Source products are delivered within 48 hours when ordered by 3:00 pm.
All UAE orders ship at a flat rate of 16.99 AED, Shipping is free on orders above 200 AED.
Middle East – 1‑2 days
Bahrain, Egypt, Jordan, Kuwait, Lebanon, Qatar, Oman, Saudi Arabia
United Kingdom & Europe – 2‑3 days
Austria, Belgium, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Isle of Man, Israel, Italy, Liechtenstein, Luxembourg, Monaco, Netherlands, Norway, Poland, Portugal, Sweden, Switzerland, Taiwan, Turkey, United Kingdom, Vatican City
Americas – 3‑4 days
United States, Mexico, Puerto Rico, Argentina, Canada
Asia – 3‑4 days
China, Hong Kong SAR, India, Indonesia, Japan, Malaysia, Philippines, Singapore, South Korea, Thailand, Vietnam
Oceania – 3‑4 days
Australia, New Zealand


 

How long does shipping take?

Once you’ve received an order confirmation, your order will be shipped and delivered within 48 hours in the UAE and in 2–5 business days Internationally.

 

What courier service do you use?

We’ve partnered with a leading global express couriers to ensure your order arrives safely.

 

How much does shipping cost?

- In the UAE, orders over 200 AED ship free; orders under 200 AED incur a flat 20 AED fee.

- Internationally, orders over $80 qualify for free shipping; for orders under $80, rates are calculated at checkout.

 

How can I track my order?

Once dispatched, you’ll receive a live tracking link via email so you can follow it every step of the way.

 

Subscription Benefits

  • Unlock 10% savings on your next order
  • Get 15% off your shipping fees
  • Cancel anytime—no commitments
  • Reserved stock set aside exclusively for you